VegOn Bharat Food (“we,” “us,” “our”) operates the website vegonbharatfood.org (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you use our Site or place an order with us.
1. Information We Collect When you interact with us — through our Site, Instagram, email, or phone — we may collect:
- Contact details: name, phone number, email address, delivery address
- Order details: items ordered, order slot, delivery preferences, special instructions
- Communication records: messages exchanged with our support team
- Technical data: IP address, browser type, and pages visited on our Site, collected automatically through standard analytics tools
2. How We Use Your Information We use the information we collect to:
- Process and deliver your orders
- Communicate with you about order status, confirmations, or delays
- Respond to customer support queries
- Improve our menu, service quality, and website experience
- Send occasional updates about new offerings, if you’ve opted in
3. How We Share Your Information We do not sell or rent your personal information. We may share limited information with:
- Delivery personnel, solely to complete your order delivery
- Payment processors, if applicable, to process transactions securely
- Legal or regulatory authorities, if required by law
4. Data Storage and Security We take reasonable measures to protect the information you share with us from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies Our Site may use cookies or similar tracking technologies to improve browsing experience and understand how visitors use the Site. You can disable cookies through your browser settings, though this may affect Site functionality.
6. Your Choices You may:
- Ask us to update or correct your contact information
- Opt out of promotional messages at any time
- Request deletion of your personal data, subject to any legal record-keeping requirements
7. Children’s Privacy Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us For any questions about this Privacy Policy or how your data is handled, contact us at support@vegonbharatfood.com.